How The Consumer Code Helps You
We believe passionately in putting the Customer first.
We fully adhere to the Consumer Code for Home Builders, which aims to ensure that all new home buyers are treated fairly at all times, that they are given reliable information about their purchase, and that they know what service levels to expect and how to access the dispute resolution scheme. To put it simply, the Consumer Code is the rule book to which Hodson Developments has signed up, along with other major housebuilders, to follow and adhere in regards to marketing, selling and aftersales care.
In essence the purpose of the Code is to ensure that you, the home buyer:
- Will be treated fairly
- Understand the service levels to be expected
- Are provided with reliable information to help make their decisions
- If dissatisfied, understand how to access speedy, low-cost dispute-resolution arrangements
For further information on the latest Consumer Code please visit www.consumercode.co.uk