Hodson Developments Customer Satisfaction

Nobody is perfect, but that doesn’t mean we shouldn’t try to be. Our Managing Director, Alan Hodson, has put his family name to Hodson Developments, so we take personal pride in what we do.

What our customers say about us
What our customers say about us

We want to be the best housebuilder in the industry, but we can’t do that without you. If we have done well and exceeded your expectations, we would love to hear from you. Equally, if we make a mistake, we want to learn from it and put it right.

For this reason, shortly after legal completion, you will receive a letter from our Sales Director of Hodson Developments inviting you to provide any comments you may have and you may be asked to complete a customer satisfaction questionnaire.

We would be very grateful if you would take the time to complete this questionnaire about your new home and the service we have provided.
You can be assured, the feedback we get is shared throughout the company and all individual comments are taken on board and will be personally reviewed.

Over the years changes to our procedures have already been put in place as a result of the feedback we’ve had. And we will continue to strive to get even better.

You shouldn’t just take our word for it, see what some of our other customers think of us.


What our previous Customers have to say

“We could not be happier with our new home! The high specification, coupled with convenient location (walking distance to Fenwicks!) and large private gardens were massive selling points for The Fitzroy Collection over other developments we saw. During the course of our purchase, the sales team were professional and efficient, and continue to be so in after-sales. We feel so lucky to have found our property when we did, and are now enjoying receiving lots of compliments from friends and family on our new home!”

Lucy Spencer and Josh Lewis
First time buyers, used Help to Buy

“We had been looking for a property just like the penthouse for some time and so we knew we had to have it. We paid a holding deposit with the Assisted Move scheme and quickly got our family home onto the market. The move allowed us to free up some cash too but to be honest for us, it was more about a change of lifestyle – and after four months living in our new home, we couldn’t be happier.”

Derek and Diana Lindon
Used Hodson Developments’ Assisted Move scheme

“We can’t quite believe that we have managed to buy our first home here. The fact that it comes kitted out with all modern appliances is also a great help – meaning that we don’t have any more to pay out before moving in. I can quite honestly say it’s our dream first home and I can’t imagine anything I would want to change about it.”

Sean Briggs and Veneta Stanton-Wharmby
First time buyers, Viridium

“We knew as soon as we saw Viridium that it was going to be a good investment. The property had been finished to a very high standard and was brand new, no maintenance needed to be done, meaning less upfront cost for us and our tenants could move in straight away. Our apartment at Viridium has been the easiest investment, buying a brand new apartment which has required no work and we even had tenants move in within a week.”

Dean Meredith
Investor, Viridium

“We were so impressed with what we saw and couldn’t believe that we could actually afford the exact property that we wanted thanks to the backing of Help to Buy.”
Sarah George and Peter Sutherland
First time buyers, Viridium

“It’s so exciting – we just love our new apartment and can’t wait to move in. It has such a great layout with ensuite bathroom to the main bedroom and a lovely balcony to enjoy the far-reaching views.”

Sofia and Tom Brzostowski
First time buyers, Viridium

“I can quite honestly say it’s our dream first home and I can’t imagine anything I would want to change about it.”
Veneta Stanton




Our Awards

  • First Time Buyers developer of the year 2016 logo Hodson Developments
  • What House award winner logo - Hodson Developments
  • Planning & Placemaking award winner logo - Hodson Developments

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